We value feedback from patients and whānau on your experience with us. Your feedback and suggestions help us to provide the best possible care for our communities.
Alternatively, contact Consumer Experience by:
It’s great to hear when we're doing a good job. You can share your compliments with us by:
If you have an immediate concern about your treatment or care, please speak directly to those providing your care or to the manager of that area. If you feel uncomfortable talking to these people or aren’t satisfied with their response, you can share your concerns with us by contacting our Consumer Experience Team.
Alternatively, you can raise your concerns with either the Health and Disability Advocacy Service, or the Health and Disability Commissioner (HDC). Information on how to do this and their contact details can be found at www.hdc.org.nz().
