Patient experience

Welcome to our Patient Experience section where you can find information about Auckland DHB's Patient Experience Survey and learn more about how your feedback is impacting our services to you.

Patient Experience Survey

Each week we email inpatients who have been discharged one to two weeks ago to find out about their experience. The survey covers all the core dimensions that most directly impact on patient satisfaction and allows each patient to talk in more depth about the areas most important to them. 

Patient experience reports

Inpatient - Patient Experience Reports Outpatient - Patient Experience Reports
March 2017  [PDF, 1.5 MB] March 2017 [PDF, 1.5 MB]
December 2016 - Support from whānau, family, friends [PDF, 592 KB] December 2016 - Support from whānau, family, friends [PDF, 526 KB]
September 2016 - Dignity [PDF, 544 KB] September 2016 - Dignity [PDF, 396 KB]
August 2016 - Coordination of Care [PDF, 982 KB] August 2016 - Coordination of Care [PDF, 1002 KB]
July 2016 - Information [PDF, 831 KB] July 2016 - Involvement in Decisions [PDF, 776 KB]
June 2016 - Communication [PDF, 703 KB] June 2016 - Communication [PDF, 765 KB]