Greenlane Clinical Centre
The Greenlane Clinical Centre is where we deliver outpatient services and day-stay surgeries. Hours of operation are from Monday to Friday 7.30am to 5pm and Saturday 8am to noon, although some clinics are open later. To enter the building outside of these hours, please make arrangements with the ward or service you are visiting.
In an emergency
There are no emergency services provided at our Greenlane site. For serious injury and health concerns, go to your closest hospital emergency department or call 111. Learn more about the Auckland City Hospital emergency department.
Patient & visitor information
Our patient and visitor information section includes information about what to expect during your appointments, what to bring with you, your rights as a patient and more.
Private Bag 92189
Auckland Mail Centre
Contact & Location
214 Green Lane West
Greenlane Clinical Centre main line: 09 367 0000
Enquiries about patients: 09 375 4300
Outpatient appointments: 09 638 0400
Parking & transport
Parking charges apply in all areas of the Greenlane Clinical Centre site. All car parks are accessible via Gate 1 off Green Lane Road, please follow the signs. Access is also available via Claude Rd, Mon-Fri only (this access is chained off Sat-Sun).
If you are a patient or close family member who needs to use the carpark for an extended period then please talk to your Charge Nurse if you are facing financial pressures, as we may be able to help.
|0 - 15 mins||$0|
|15 - 30 mins||$2.50|
|30 mins - 1 hour||$4.50|
|1 - 2 hours||$6.50|
|2 - 3 hours||$8.50|
|3 - 4 hours||$10|
|4 - 5 hours||$11.50|
|5 - 6 hours||$13|
|6 - 7 hours||$14.50|
|7 - 8 hours||$16|
There is a 30-minute, free drop-off zone, outside the main entrance of Greenlane Clinical Centre. There may be some free parking in the streets surrounding Greenlane; but you will need to check as many areas have time limits on parking (eg. P120). Please remember to pay for your parking at the ticket machine in the main foyer before you leave the centre so you can easily exit the car park.
Visit Auckland Transport or call 0800 10 30 80 or 09 366 6400 to find out more.
There is a taxi rank located outside the main entrance. If there is no taxi there, our Blue Coat volunteers can call a taxi for you.
Waitemata Shuttle Service
This shuttle provides transport assistance for people living in the Waitemata DHB area with an appointment at Greenlane Clinical Centre. For more information please call 0800 809 342 or 09 426 0918 or download the Community Shuttle information sheet.
Greenlane Clinical Centre is served by Greenlane Station on the Southern line, a 20 minute walk along Great South Road.
Passengers can also connect to the 321 bus at Ellerslie Train Station or Grafton Train Station, Monday to Friday, for travel to Greenlane Clinical Centre
For the latest timetables look at Auckland Transport’s bus, train and ferry schedule
Services & departments
- A+ Links Needs Assessment & Service Co-ordination
- A+ Links Older People's Health
- Acute Pain Clinic
- Allied Health
- Kari Centre Youth Forensic Service
- Kari Centre – Community Service
- Kari Centre – Youth Early Intervention
- Kidney Disorders
At Greenlane Clinical Centre you will find a pharmacy, and food outlets. These shops are open weekdays and sell, among other things, magazines, newspapers, toiletries, gifts, and snacks.
Location: Ground floor, Building 4
- Weekdays: 8.30 am– 5.30pm
- Weekends: Closed
Public toilets & parenting rooms
There are public toilets for visitors (including disability toilets), parenting rooms with nappy change areas, and an area suitable for breastfeeding on every floor.
Telephones & mail
Please check with your nurse or midwife if you plan to use a mobile phone as these may interfere with equipment. There may be a landline telephone available on your ward. This can be used for outgoing calls in the Auckland free calling area. Coin and card telephones are located in the main foyer of Building 4. We are not able to receive incoming telephone calls for patients. Mail for patients is delivered to the wards on weekdays.
Money machines are located:
- In the main foyer, ground floor, Building 4.
Free wifi is available in some areas in our buildings. Look out for "Hospital Hot Spot" on the wifi networks on your phone, tablet or laptop. You can log in for free wifi.
Food & drink
In addition to the following cafes and food services, snack and cold drink vending machines are located in the main foyer of Building 4, and the Ground Floor of Building 16.
Jamaica Blue, Ground floor, Building 4
- Monday to Friday: 7am-4pm
Planet Espresso, Ground floor, Building 4
- Monday to Thursday: 7am-3:30pm
- Friday: 7am-2pm
Oasis, Lower ground floor, Building 15/16
- Weekdays: 7.30am - 3pm