Auckland District Health Board COVID-19 Information

Auckland is currently at Alert Level 3 and New Zealand is currently at Alert Level 2. For information on what this means for you, visit covid19.govt.nz(external link)

Emergency Departments

Our Emergency Departments at Auckland City Hospital and Starship Children's Hospital are open as usual.

If you are hurt or unwell please come in and see us.

For minor illness or injury, please still phone Healthline 0800 611 116 or your GP and follow their advice. 

In an emergency dial 111.

 

Visiting hours

The move to alert level 3 for Auckland means some changes to our hospital.

Planned Appointments

If you have an appointment with us, please come as normal unless we have contacted you to tell you it is cancelled. If you have any cold or flu like symptoms, please call us on 09 375 4300 for advice.

Visitors

We will be restricting the number of visitors to our sites. One visitor per patient at a time, from two nominated people.There will be some exemptions on compassionate grounds - there are special arrangements for birthing women. All visitors will be screened on arrival (from midday today, 12 August). If you have any cold or flu like symptoms please don't come into the hospital.

Emergency care

If you need emergency care we are here to provide the care and treatment you need. Precautions are in place to keep you and our staff safe. If you have cold or flu like symptoms please phone ahead.

Mask wearing

Mask wearing is recommended at alert level 3 to reduce to the spread of COVID-19.

Symptoms of COVID-19

If you have symptoms of COVID-19 please phone Healthline 0800 358 5453 or your family doctor for advice on getting tested. If you are offered a test, please get tested.

COVID-19 Testing – Important information for our community

Community Testing Centres (CTCs)

Testing is an important part of the strategy to detect any community cases of COVID-19 and part of our whole of community approach to combating the pandemic.

If you are in Auckland and have any cold or flu-like symptoms, you should get a COVID-19 test. You can get a free test at:

Phone Healthline 0800 358 5453 or your local GP first to see if you need to be tested or not.

COMMUNITY TESTING CENTRES as at 13 August 2020

Location

Centre Name

Operating Hours

Referral Process

NORTH

COAST TO COAST WELLSFORD MEDICAL CENTRE

220 Rodney Street, Wellsford

Open Mon to Sun, 8.30am – 5pm 

Patients to call and book an appointment

NO WALK-INS ACCEPTED

Phone 09 423 8086

NORTH

COAST TO COAST WARKWORTH

77 Morrison Drive, Warkworth

Open Mon to Sun, 8.30am – 5pm 

Patients to call and book an appointment

NO WALK-INS ACCEPTED

Phone 09 425 8585

NORTH

EVENTFINDA STADIUM CARPARK

17 Silverfield, Wairau Valley

Open Mon to Sun, 8am – 6pm

Walk-in/Drive Thru

NORTH 

NORTHCOTE COMMUNITY TESTING CENTRE

16-18 College Road, Northcote. Corner of College Road and Kilham Avenue. Entrance via College Rd

Open Mon to Sun, 8am – 6pm

CENTRAL

EDEN PARK STADIUM

Bus Hub, Corner of Sandringham Road & Reimers Ave, Kingsland

Open Mon to Sun, 8am – 6pm 

CENTRAL

WHITE CROSS ST LUKES ACCIDENT & URGENT MEDICAL

52 Saint Lukes Road, St Lukes

Open Mon to Sun, 8am – 4pm

WEST 

WHANAU HOUSE, WAIPAREIRA TRUST HENDERSON 

Corner of Edsel St & Catherine St, Henderson

Open Mon to Sun, 8am – 6pm 

WEST

HEALTH NEW LYNN

Level 1 Carpark, Totara Health Services, McCrae Way, New Lynn

Open Mon to Sun, 8.30am – 5pm

WEST

HENDERSON SPECIALTY CENTRE

131 Lincoln Road, Henderson

Open Mon to Sun, 8am – 4pm

EAST

BOTANY ROAD COMMUNITY TESTING CENTRE

292 Botany Road, Golflands

Open Mon to Sun, 8am – 5pm 

SOUTH

LOCAL DOCTORS AIRPORT OAKS

149A Kirkbride Road, Airport Oaks

Open Mon to Sun, 8am – 4pm

SOUTH

MANGERE TOWN CENTRE COMMUNITY TESTING
CENTRE

Mangere Town Centre, Waddon Place, Mangere

Open from 10am Friday 14 August.

Open Mon to Sun,
8am – 4pm

SOUTH 

THE WHANĀU ORA COMMUNITY CLINIC 

25 Druces Road, Wiri 

Open Mon to Sun, 8am – 6pm 

SOUTH 

OTARA COMMUNITY TESTING CENTRE

Otara Town Centre, 14 Fair Mall, Otara 

Open Mon to Sun, 8am – 6pm 

SOUTH

TAKANINI URGENT CARE

106 Great South Road, Takanini

Open Mon to Sun, 8am – 6pm 

WAIHEKE

WAIHEKE MEDICAL CENTRE

132 Ocean View Road, Waiheke Island

Open Mon to Sun, 8.30am – 4pm 


URGENT CARE CLINICS 

Location

Centre Name

Address

Operating Hours

NORTH

Shorecare Smales Farm 

Smales Farm 74 Taharoto Road, Takapuna

24 Hours

Shorecare Northcross 

948 East Coast Road, Northcross

8am - 8pm

WEST

White Cross Henderson 

131 Lincoln Road, Henderson, Auckland

24 Hours

White Cross New Lynn 

2144-2146 Great North Road, New Lynn

8am – 10pm

CENTRAL

East Tamaki Healthcare (ETHC) - Glen Innes

5 Mayfair Place, Glen Innes

8am – 8pm 

White Cross Urgent Care & GP - Ascot 24/7

90 Green Lane East, Remuera

24 Hours

White Cross Urgent Care & GP - Lunn Ave

110 Lunn Avenue, Remuera

8am - 8pm

White Cross Accident & Urgent Medical - Otahuhu

15-23 Station Road, Otahuhu

8am - 10pm

Mt Roskill Medical & Surgical Centre 

445 Richardson Road, Mt Roskill

8am - 8pm

White Cross Accident & Urgent Medical - St Lukes

52 Saint Lukes Road, Mount Albert

8am - 8pm

White Cross Accident & Urgent Medical - Ponsonby

202 Ponsonby Road, Ponsonby

8am - 8pm

EAST

East Care 

260 Botany Road, Golflands 

Open 24 Hours 

Local Doctors Dawson

124 Dawson Road, Flat Bush 

8am -8pm

SOUTH

East Tamaki Healthcare Mangere Town Centre

10 Waddon Place, Mangere 

8am -8pm

Local Doctors Weymouth 

235 Browns Road, Manurewa 

8am -8pm

Local Doctors Otara

3 Watford Street Otara 

8am -11pm

Takanini Urgent Care 

106 Great South Road, Takanini 

8am -8pm

Counties Urgent Care (Papakura) 

6-18 O'Shannessey Street, Papakura 

8am -10pm

Urgent Care Franklin

149 Manukau Road, Pukekohe 

8am -8pm

 

Should I get tested?

If you have any of the symptoms of COVID-19, phone Healthline 0800 358 5453 or your local GP to see if you need to be tested or not.

If you are offered a test for COVID-19, please take it. It will help keep your friends, family and whânau safe.

CTCs are open Monday-Friday 8am-3pm. To get a COVID-19 test outside these hours, please contact your GP or visit your local Urgent Care Clinic(external link)

The symptoms of COVID19 are:

  • Cough

  • Loss of smell

  • Sore throat

  • Fever

  • Runny nose

  • Shortness of breath.

In addition, if the Auckland Regional Public Health Service advises you to be tested you should follow their advice.

The testing of people who have recently returned to New Zealand and are in managed isolation and quarantine facilities is managed separately.

How can I protect my whānau?

The same actions that protect you and your whānau/whaanau from COVID-19 will also keep you safe from the flu, colds, and other infectious diseases.

Washing your hands continues to be one of the easiest ways to keep yourself safe. Continue to cough or sneeze into your elbow or a tissue, clean surfaces, and stay home if you’re sick.