Auckland District Health Board COVID-19 Information

Auckland is currently at Alert Level 3 and New Zealand is currently at Alert Level 2. For information on what this means for you, visit covid19.govt.nz(external link)

Emergency Departments

Our Emergency Departments at Auckland City Hospital and Starship Children's Hospital are open as usual.

If you are hurt or unwell please come in and see us.

For minor illness or injury, please still phone Healthline 0800 611 116 or your GP and follow their advice. 

In an emergency dial 111.

Visiting hours

The move to alert level 3 for Auckland means some changes to our hospital.

Planned Appointments

If you have an appointment with us, please come as normal unless we have contacted you to tell you it is cancelled. If you have any cold or flu like symptoms, please call us on 09 375 4300 for advice.

Visitors

We will be restricting the number of visitors to our sites. One visitor per patient at a time, from two nominated people.There will be some exemptions on compassionate grounds - there are special arrangements for birthing women. All visitors will be screened on arrival (from midday today, 12 August). If you have any cold or flu like symptoms please don't come into the hospital.

Emergency care

If you need emergency care we are here to provide the care and treatment you need. Precautions are in place to keep you and our staff safe. If you have cold or flu like symptoms please phone ahead.

Mask wearing

Mask wearing is recommended at alert level 3 to reduce to the spread of COVID-19.

Symptoms of COVID-19

If you have symptoms of COVID-19 please phone Healthline 0800 358 5453 or your family doctor for advice on getting tested. If you are offered a test, please get tested.

COVID-19 Testing – Important information for our community

Community Testing Centres (CTCs)

Testing is an important part of the strategy to detect any community cases of COVID-19 and part of our whole of community approach to combating the pandemic.

If you are in Auckland and have any cold or flu-like symptoms, you should get a COVID-19 test. You can get a free test at:

• at your doctor – please phone ahead to make an appointment
• at a community testing centre.(external link)

Phone Healthline 0800 358 5453 or your local GP first to see if you need to be tested or not.

COMMUNITY TESTING CENTRES as at 13 August 2020

URGENT CARE CLINICS 

Should I get tested?

If you have any of the symptoms of COVID-19, phone Healthline 0800 358 5453 or your local GP to see if you need to be tested or not.

If you are offered a test for COVID-19, please take it. It will help keep your friends, family and whânau safe.

CTCs are open Monday-Friday 8am-3pm. To get a COVID-19 test outside these hours, please contact your GP or visit your local Urgent Care Clinic(external link). 

The symptoms of COVID19 are:

• Cough

• Loss of smell

• Sore throat

• Fever

• Runny nose

• Shortness of breath.

In addition, if the Auckland Regional Public Health Service advises you to be tested you should follow their advice.

The testing of people who have recently returned to New Zealand and are in managed isolation and quarantine facilities is managed separately.

How can I protect my whānau?

The same actions that protect you and your whānau/whaanau from COVID-19 will also keep you safe from the flu, colds, and other infectious diseases.

Washing your hands continues to be one of the easiest ways to keep yourself safe. Continue to cough or sneeze into your elbow or a tissue, clean surfaces, and stay home if you’re sick.