Our hospitals and emergency departments remain open. We're here if you need us, e te whānau.
You may have heard that we are postponing some of our planned care. However, if you have a planned appointment and haven’t heard from us, please continue to come and see us. We will contact you directly to let you know if your appointment is being postponed.
If you can't make your appointment, please call the number on your referral letter to let us know. If you're isolating we might be able to see you over the phone or by Zoom instead.
There is currently COVID-19 in our community which means some changes to our hospitals and clinics.
If you need our care, we are still here and we’re doing everything we can to keep you safe.
If you have any symptoms of COVID-19 or have been identified as a close contact, phone 09 367 0000 for advice before you arrive.
One person can attend your appointment with you if you need help or support.
We’ll be carrying out basic health checks on your arrival. Please leave time for this before your appointment.
Outpatients may receive a text message asking them to register online before their appointment.
Please check your appointment letter carefully for the location of the clinic. On arrival, please report to the receptionist to let us know you have arrived. The clinic receptionist will check your appointment letter and confirm your current details. Please tell them if you have changed your address, telephone number or family doctor. To help reduce the spread of infection, please wash your hands when you arrive and before you leave the building, or use the hand sanitiser available at most reception areas and entrances of our buildings.