Auckland DHB achieves the Rainbow Tick and the Accessibility Tick

Auckland DHB has achieved Rainbow Tick accreditation for inclusivity and diversity, making it the first District Health Board in New Zealand to reach this milestone.

Last December, Auckland DHB also became the first DHB to receive the Accessibility Tick for their efforts to make the work place more accessible and inclusive for people with disabilities.

Auckland DHB Chief Executive Ailsa Claire says the two ‘tick’ programmes are the right thing to do for staff, patients and whānau.

“We serve a diverse community and we want Auckland DHB to be inclusive for our patients, whānau and employees. We want our hospitals and clinics to be a place where everyone is accepted for who they are and where our people are supported to do their life’s best work.

“It doesn’t mean we have everything right. It does mean we are committed to continuing to make this a great place to work. And we know that an engaged community of staff who are inclusive and accepting reflects in the wellbeing of our patients.”

The achievement of the Rainbow Tick is particularly meaningful because the New Zealand Rainbow Tick certification programme (operated by Kāhui Tū Kahi) has its origins in a contract with Auckland DHB.

In 2013 the DHB commissioned Kāhui Tū Kaha to prepare a report on the public health needs of LGBTTI communities. The report highlighted the link between well-being and an inclusive environment, free of discrimination. The concept of Rainbow Tick grew out of this report, as a way of encouraging inclusive workplaces throughout New Zealand.

Chief Executive of Kāhui Tū Kahi, Barbara Browne says, “It is especially poignant to be back at Auckland DHB and to be recognising them as the first DHB to achieve the Rainbow Tick.

“The Rainbow Tick had its beginnings in the initial support and openness shown by Auckland DHB.”

Ailsa Claire says: “I am incredibly proud that Auckland DHB is the first District Health Board to achieve the Rainbow Tick. I want to thank Kāhui Tū Kahi for all they have done to support and challenge us over the years.

“I also want to thank all our Auckland DHB staff, particularly the Rainbow Network and the HR team for all the work that has gone into reaching this milestone.”

Auckland DHB Rainbow Network member Jacob Toner, adds, “The rainbow flag is a powerful symbol for the queer community and gaining the rainbow tick shows anyone who looks at recruitment material or walks through the door, that this is a place for them, it’s a place they can be safe and accepted and that if things don’t go according to plan, the organisation will back them regardless of who they are.

“It’s also a commitment that Auckland DHB is making to continue working in this space and we’ve got a lot of ideas and enthusiasm to work together to continue making improvements.”

The Rainbow Tick is a certification process that tests whether a workplace is safe, welcoming and inclusive for people of diverse gender identity and sexual orientation. It supports the workplace to continue to develop and improve its inclusivity and diversity, and holds it to account.

The DHB was the second organisation in New Zealand to receive the Accessibility Tick. Managed by Access Advisors, a subsidiary of the New Zealand Blind Foundation, the Tick is a mark of confidence for all parties that accessibility needs are being taken care of.

some of the team at the rainbow tick cake cutting celebrationPhoto of Pat Sneddon and CE Ailsa Claire with the Rainbow Tick certificate.



For media enquiries please call the Auckland DHB media line on 09 375 3499 or email

Notes for editors

Auckland District Health Board

Auckland District Health Board (DHB) provides and funds public health services to the nearly 515,000 people living in central Auckland, as well as regional services for Northland and Greater Auckland and specialist national services for the whole of New Zealand. We have more than one million patient contacts per year.

We operate Auckland City Hospital, Starship Children’s Hospital, Greenlane Clinical Centre and several community-based services and fund healthcare services delivered by GPs, midwives, dental care, pharmacies, aged care residential homes, screening programmes and other NGOs.

Our primary role is to support our local population to achieve the outcomes they want for themselves, their whānau and their community, and to ensure they have access to high quality and safe healthcare.

Our approach is patient-centred healthcare, which means the needs of our patients are at the heart of everything we do. We want our community to live well, stay well and get well.

The Rainbow Tick

Kahui Tu Kahi is a not-for-profit provider of housing and mental health services. They are a Ngāti Whātua organization, distinguished by their diversity.

A Rainbow Tick is awarded to organisations that complete a Diversity & Inclusion certification process. The certification process tests whether a workplace understands, values, and welcomes sexual and gender diversity.

Tests are carried out on the practices and policies that manage the HR (Human Resource) of an organisation. Where there are deficiencies – training, advice and support is offered.

The Accessibility Tick

The Accessibility Tick Programme helps New Zealand organisations become more accessible and inclusive of people with disabilities.

The programme is managed by Access Advisors, a pan-disability social enterprise and a subsidiary of the Royal New Zealand Foundation for the Blind.

The programme helps employers be part of the solution in creating a more accessible and inclusive New Zealand for people with disabilities.

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