Today we released our Serious Adverse Events Report which outlines Auckland DHB’s serious adverse events for the 2018-19 year.
These are events that are unintended, unexpected or unplanned and result in harm to consumers.
Mark Edwards, Chief Quality, Safety & Risk Officer, Auckland DHB says:
“Patient safety and quality of care is our top priority.
“We welcome the annual Learning from adverse events report from the Health Quality & Safety Commission. We encourage reporting of adverse events so we can learn from each event and put in place systems to reduce the chances of them happening again.
“We have over 1 million patient contacts per year and most of these patients are treated safely and with a high standard of care. We will continue to learn and improve our systems for even safer care.
“Due to the complex nature of healthcare there is always a risk of things not going to plan or complications occurring, which can result in adverse events.
“When adverse events do occur, we understand how very hard it can be for patients and families. Our clinical teams very much recognise the distress that patients and families feel whenever unintended harm occurs to patients when they are under our care.
“We take adverse events very seriously and each event is carefully assessed by a review. The review process aims to place the patient and/or whānau members at the centre to help them and us understand what happened and to ensure that as an organisation we have the correct systems and processes in place to prevent adverse events from occurring.”
You can download it here [PDF, 456 KB] and also find it on our planning documents page.
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