Auckland is at Alert Level 3, which means some changes to our hospitals and clinics. Find out more. As always, we're here if you need us.
After listening carefully to our patients, whānau and staff, and consulting with health and safety reps and our union partners, we’ve made the decision to change our visitor guidelines for Auckland City Hospital, Starship Hospital and Greenlane Clinical Centre. This is in-line with the hospital alert level changing to reflect the decreasing risk of COVID-19 in the community.
As of 7am on Friday 24 September, inpatients can have one visitor per day out of two nominated visitors.
Director of Provider Services Dr Mike Shepherd says: “We know the important and beneficial role whānau play in supporting patients staying in hospital or coming for a hospital appointment.
“We’ve listened to feedback from patients and from whānau, from unions and from our staff. These visitor guidelines provide a balance to keeping people safe and minimising the potential harm to patients when we restrict whānau from visiting.”
The guidelines are now as follows:
When visitors enter our buildings we’ll be asking them to follow a few rules to keep us all safe:
We’re also slowly increasing planned care, including outpatient appointments, planned surgeries and other treatments. We have a team supporting our clinical leaders to do this in a safe way. We’re continuing with Zoom and telephone appointments where appropriate and are contacting our patients directly to let them know the details of their appointments.
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