DCCM Patient and Family Information

Visiting Information

We are open 24/7 365 days a year but the DCCM is closed to visiting during the morning ward round which occurs between 8.30am - 11am.  The afternoon ward round that occurs between 4pm and 5 pm and the night ward round between 9pm and 11pm.  You may be asked to leave briefly during these ward rounds.  Visiting between 10pm and 8.30am is by arrangement only.

Visiting is generally limited to next-of-kin or close friends and no more than 2 may be with the patient at a time. Patient care takes priority and visiting may not be possible when some procedures are being undertaken.

Waiting rooms are provided in the Level 8 gallery nearby. Overnight accommodation is not permitted in this area, but limited accommodation is available on-site at the Te Whare Awhina  (Ph. 09 307 4949 ext 25830) or nearby off-site at Domain Lodge (Ph. 09 308 0161).

Children are permitted to visit, but as there are hazards present, please supervise children at all times to ensure their safety.

To reduce risk of infection, please clean your hands with alcohol gel before and after visiting the patient area. Flowers are not permitted in the patient area as they may be an infection risk.

Refreshments

Refreshment vending machines are available in the Level 8 gallery, and there are food and beverage outlets on Level 5 open 8am - 8pm daily.

Charges

If a patient is not eligible for public funded healthcare in New Zealand then there will be a charge for intensive care and high dependency services (except if the admission is due to accidental injury and eligible for ACC).

DCCM Information Pamphlets

We have developed the following information pamphlets that are available on the unit but can be downloaded and printed by clicking on the links below:

Visiting Information [PDF, 594 KB]
What do we tell the kids? [PDF, 935 KB]
Coping with your relatives admission to DCCM [PDF, 579 KB]
Recovering After Surgery [PDF, 590 KB]
Percutaneous Tracheostomy (under development)

We have also developed some information leaflets regarding the following conditions:
Traumatic Brain Injury [PDF, 456 KB]
Sub Arachnoid Haemorrhage [PDF, 696 KB]
Brain Death [PDF, 696 KB]

Healthpoint

If you wish to access the DCCM healthpoint website click here (external link)