Requesting records

Auckland DHB records required for patient care can be requested:

  • Urgently via 09 307 4949 ext 22288 
  • Non-urgently via fax 09 307 8920 or email

Please ensure you provide all of the following information so your request can be actioned without delay:

  • Patient NHI number
  • Patient surname and first name
  • Type of record required (eg Auckland City Hospital, Starship)
  • Date record required
  • Reason records required (eg admission)
  • Your name and designation
  • Your contact number

Requesting your or your family's records

Information from your own record or the record of a dependant or family member can be requested from the Clinical Record Service.

The request can be via a form - see the patient & visitor administration page for more information. (external link)