Speak Up | Kaua ē patu wairua
At Auckland DHB we want our people to work in a safe and supportive environment.
Unprofessional behaviour between employees has a measureable impact on patient outcomes and experience. By preventing harassment, discrimination and bullying we help each other work in a safe, healthy environment where we can do the best work of our lives.
Speak Up | Kaua ē patu wairua is our programme to help and encourage anyone who experiences or witnesses unacceptable behaviour to Speak Up. 'Kaua ē patu wairua' means do not offend my spirit or my soul and captures the essence of our Speak Up programme.
On this page employees at Auckland DHB will find advice on how to Speak Up and the support they can expect. There is also information for anyone accused of harassment, discrimination or bullying.
If anyone thinks they are being bullied, harassed or discriminated against it’s important that they feel safe to Speak Up.
What to do if you experience or observe bullying
It's useful to record when it happened, what happened, who was present and how you felt. You can use the Speak Up note of behaviour form [DOCX, 31 KB] to help you. The completed form can be used to help you to have a discussion about the incident, or when you report the incident.
Seek advice or support
If you are unsure if what you are experiencing or observing is unreasonable, check these bullying, harassment and discrimination definitions [PDF, 224 KB]. Sound out your experience by talking to someone you trust like a manager, leader, or a friend. You can also speak to any one of the people below, who can help you to Speak Up:
- Call the Employee Assistance Programme (EAP) on 0800 735 343. Someone is available 24/7.
- Speak to one of the Auckland DHB Speak Up supporters (see our intranet Hippo for details).
- Speak to your manager or a trusted colleague.
- Talk to your union representative or professional lead.
Deal with it directly
If you can, talk to the person and explain how their behaviour is making you feel - but only if you feel okay to do this. Sometimes people don't realise the impact their behaviour is having, especially if no one has spoken to them before. Read our Speak Up tips [PDF, 204 KB] for help to start a conversation.
You can report any concerns about harassment, discrimination or bullying in a number of ways:
- Call the anonymous 24/7 National Health Integrity line on 0800 424 888.
- Speak to your manager or leader, or your manager's manager.
- Speak to your HR manager.
Speak Up supporters
Speak Up supporters are members of the Auckland DHB team who have volunteered to provide support for anyone experiencing bullying, harassment and discrimination. They can be a sounding board if you're not sure if what you are experiencing is unacceptable. They can also provide you with information about the Speak Up programme and support you through the reporting process.
They can't attend meetings as your representative or approach other staff or managers confidentially on your behalf.
For a list of Speak Up supporters take a look on Hippo.